Owner Driver Support

Email sc.sameday.logistics@outlook.com with a short description of the problem.

Do not email passwords, accounting-provider credentials, full bank details or unnecessary recipient information.

• The screen and action you were using when the problem occurred.
• What you expected to happen and what happened instead.
• The approximate date and time of the problem.
• Your device and iOS version.
• The exact error message, with recipient and financial details removed where possible.

Signed-in testers can use Settings → Flight diagnostics to prepare an app-version, connectivity and sync-status report. It excludes names, addresses, route coordinates, evidence files, bank details and financial amounts.

Use the password-recovery option on the sign-in screen. Account deletion is available from the Settings screen after signing in. Support will never ask you to disclose your password.

For full deletion instructions, read the Account Deletion page.

Check the provider, connection and sync status on the Settings screen. Records already created in QuickBooks, Xero or FreeAgent must be managed in that provider. For failed invoice emails, verify the client address before retrying.

Do not operate the app while driving. Stop somewhere safe before changing routes or completing records. Owner Driver support is not an emergency or roadside-assistance service.

Access, correction and deletion requests can be sent to the same support email. Please use the subject “Privacy request” and allow us to verify the account before releasing or changing information.