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The rules for using Owner Driver

Terms of Use

These Terms cover your use of the Owner Driver app and website. Please read them with the Privacy Policy - together they explain what the service does, what we ask of you, and where responsibility sits.

Last updated: 21 August 2026

01

Who we are, and agreeing to these Terms

Owner Driver is operated by Steven Colley, 1 Sycamore Avenue, Bridgend, CF33 6LA, United Kingdom.

By creating an account or using the service you agree to these Terms and to the Privacy Policy. If you don't agree, please don't use the service.

02

Who may use the app

You must be at least 18, able to enter into a contract, and using the app for a lawful UK courier or business purpose. You are responsible for making sure your own use complies with the transport, tax, licensing, insurance and data-protection rules that apply to your work.

03

Your account

  • Give accurate account and business details and keep them up to date.
  • Use a strong, unique password and protect access to your phone.
  • Don't share your account or try to access anyone else's records.
  • Tell us promptly if you think your account or a connected service has been compromised.
  • You are responsible for what is done through your account, unless it results from our failure to take reasonable care.
04

What the service does - and does not - do

Owner Driver helps you keep the records of a self-employed courier: workdays from your manifests, mileage, expenses and receipts, and the statements or invoices you are paid against. It prepares those records for Making Tax Digital - as an export you can download and, if you connect QuickBooks, Xero or FreeAgent, as transfers to that software. Features may change as the service develops.

It is a record-keeping tool. It does not give legal, tax or accounting advice, it does not file anything with HMRC, and it does not employ you or supply your work. Mileage, tax and VAT figures shown in the app are prepared from what you enter and should be checked before you rely on them.

05

Your records are yours to review

The app is built so that nothing goes into your accounts without your review: statements are reviewed by you before anything is posted, mileage is sent only once you have confirmed it, and expenses only once you have confirmed the receipt and business use. You remain responsible for checking the figures, VAT treatment, expense categories, mileage and payment status in your records and in anything sent to your accounting software.

Records created in QuickBooks, Xero or FreeAgent are held under that provider's terms and may need to be corrected or removed there separately.

06

Subscriptions and App Store purchases

The price, billing period and renewal terms are shown before you subscribe. There is no free trial. iOS subscriptions are bought through Apple, renew automatically unless cancelled in your Apple account settings, and are subject to Apple's terms. You can restore a purchase from within the app.

Refunds for App Store purchases are handled by Apple under Apple's refund process and UK consumer law. These Terms supplement Apple's Licensed Application End User License Agreement; where Apple's terms are mandatory, they continue to apply.

07

Acceptable use

  • Don't use the service unlawfully, fraudulently, or in a way that could endanger anyone.
  • Don't upload malicious, abusive or infringing material.
  • Don't try to bypass security, probe our systems, scrape the service or interfere with other users.
  • Don't reverse engineer the app except where the law expressly allows it.
  • Don't use the app while driving where doing so would be unsafe or unlawful.
08

Availability and third-party services

We take reasonable care to keep the service available, but we can't promise it will never be interrupted. Mobile networks, Supabase, QuickBooks, Xero, FreeAgent, Apple and other services outside our control may be unavailable or return inaccurate information. Working offline reduces disruption but doesn't replace your own reasonable habit of reviewing and exporting your records.

09

Ownership

We (or our licensors) own the app, its branding, interface and software. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app for its intended purpose. You own the information you enter. You give us only the limited rights we need to store, process, transmit and display it in order to provide the service.

10

Liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, for fraud, or your mandatory statutory rights.

Subject to that, we are not responsible for losses caused by inaccurate information you enter, unsafe or unlawful driving, outages of third-party services, decisions made solely on the app's estimates, or failure to review records before they are submitted. As this is a business service, we are not liable for indirect or consequential loss, lost profit, lost opportunity, or loss of data that reasonable review and export would have prevented. Otherwise, and subject to the first paragraph of this section, our total liability to you for all claims arising from the app or these Terms in any twelve-month period is limited to the subscription fees you paid to us in that period.

11

Ending your use, and deletion

You can stop using the service at any time and delete your account from Settings → Account. Because HMRC requires business records to be kept, the app will show you the retention date and ask you to export your records before it deletes them. Deletion does not remove records, purchases or transactions already held by QuickBooks, Xero, FreeAgent, Apple or any other independent provider.

We may suspend or end access where reasonably necessary to protect users or the service, to investigate misuse, to comply with the law, or for a serious breach of these Terms. Where appropriate we will give notice and a chance to put things right.

12

Changes, governing law and contact

We may update these Terms as the service changes. We will communicate material changes reasonably; continuing to use the service after the effective date means the updated Terms apply.

These Terms are governed by the laws of England and Wales. The courts with jurisdiction under UK law may hear any dispute; your mandatory consumer rights are not affected.

Questions: support@ownerdriver.co.uk.

Questions or privacy requests: support@ownerdriver.co.uk